Big Star Drive-In

Reviews about Big Star Drive-In

• 2 / 5

  By Sabrina Stangler
  Fries tasted like old fish oil. Inedible. Burger was like McDouble quality. Cheap, but not good by any means.
  May 05, 2017
• 4 / 5

  By Anthony Bohn
  While Big Star's food and prices are 5 stars all day long; some things could use some improvement. The wait staff is moderate; Instead of having all the young people inside, put them out on the cars, keep them moving! I waited 5 mins before walking up to the counter myself to get my food that i ordered on the phone. The lady that helped the cars around me, went back to the counter and looked at me waving and didnt move. The phone system could use some help too; busy, always put on hold, cant be heard when answered. Big Star is quite the niche, so it can afford to be dated in some regards, but I feel they are pushing it. SO even saying all this, and everyone knowing it, nothing will change! They still do great business, and the Kenosha way is the Kenosha way. dont fix it till it falls apart and you are in financial ruin. Big Star could be afforded some time with this, shutting down in the winter excites the customer base to make sure to do it again when it comes back, and again when it goes away. And I can guarantee I as well will be back atleast once more this 2017 season! Just too darn tasty! Keep up the great food, and hey, maybe put a little money into a decent phone system and process to handle the calls? I bet you could even find a web developer for a minor investment that could offer you web presence and potentially ordering? a step into the 21st century could do big things for yah!
  January 03, 2017